wren banner FOOD ADDICTION NOT OUT OF MIND WOMB TWIN SURVIVORS HOME HEALING LOSS IN FAMILIES EL CAMINO BOOKSHOP SEARCH THIS SITE AMAZON BOOKSTORE BLOG

Terms and conditions

Approved methods of payment

 

* Payments for books and CDs can be made via our bookshop, by PayPal, cheque (UK Sterling) or direct bank transfer (customer pays all bank transfer fees).

 

* Payments or PDF ebooks and audio downloads can be made by PayPal only.

 

Delivery policy - [books]

 

Orders are dispatched within 7 working days. Please contact us if you do not receive a confirmatory email after 7 working days. You will be notifed by email when your items have been dispatched.

 

All deliveries in the UK are made by second class post and deliveries made outside the UK are sent by airmail. Orders to UK/USA are Free postage and packaging. Contact us for delivery prices to other countries. No taxes are added.

 

Note: There is a 3-item limit for Free delivery. For larger orders, please Contact us (wrenpubs@gmail.com) for a shipping quotation. Failure to contact us may delay your order.

 

 

Returns -[books]

 

If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will replace it free of charge on receipt of the returned item, or issue a full refund for the price you paid for the item. You can expect a refund in the same form of payment originally made.

 

NOTE: In order to qualify for this service, goods must be carefully wrapped before return, so that the original condition, even if faulty, is clearly evident.

 

If you are returning an item because of an error on our part or, in accordance with our returns policy because it is damaged or defective, we will refund your return postage costs.

 

This returns policy does not affect your statutory rights.

 

By law, customers located in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered.

 

For more information see Your Statutory Rights.

 

Privacy policy

 

Your personal details will never be passed on or sold to anyone. Thank you.

Terms and conditions

Basket black large View basket